Travelers

The Home Insurance Guide

Overall Personalized Rating: 4.9/5 (Excellent)

Overall Personalized Rating: 4.7/5 (Excellent)

Summary

Travelers insurance is one of the oldest and most respected insurance companies in America. Having been around for over 160 years they are stable and offer a wide variety of insurance products for their customers. Their red umbrella is an iconic brand.

Key Benefits

  • Financially strong
  • Great reputation
  • Provides great bundle
  • Travelers aims for a premium customer who would like to bundle auto and home

Ratings Summary

Ratings Highlights

Overall Rating
Well established brand with a strong reputation in the industry for innovating on products and providing a high level of service.  Typically, Travelers provides competitive pricing for service-oriented insurance customer.
Pricing
Travelers is typically known for having higher levels of service over rock bottom prices.  In our pricing research, Travelers prices varied by the particular locale.  In some regions they have near the best pricing, whereas in other regions it is not as competitive.  As a general matter, Travelers provides competitive pricing particularly for a large service-oriented company.
Online Experience
Quick online interview process, easy to complete.
Financial Strength
One of the largest, most established insurance companies in the United States.
Product Breadth
Many different products to choose from. Agents noted the strength of their bundled Home and Auto product.
Best for Claims
Good claims process because you pay for it.

Company Background

Travelers is the combination of two companies, one was founded in 1853 in Minnesota as the St. Paul Fire and Marine Insurance and the other founded in 1864 in Hartford as Travelers. Over the years it has acquired many other insurance companies and today has over 30,000 employees, and 13,500 agents. Travelers operates in all 50 US states and many foreign countries as well.

The Home Insurance Guide's Reviews Methodology

The Home Insurance Guide uses a proprietary algorithm to evaluate the home insurance options presented. Factors include financial strength of the company, breadth of insurance products, pricing and customer service. In addition, The Home Insurance Guide conducts an invite-only annual survey and interviews home insurance agents to gain the insights from those whose job it is to understand and recommend the best insurance companies for their clients. Use of The Home Insurance Guide’s 2020 reviews by third parties without the express written consent of The Home Insurance Guide is prohibited.